Welcome to our all-new Website exclusively for Mystery Shoppers. If you haven’t signed up to become a shopper yet, you can create your shopper profile here.
We’re excited for you to take a tour of our new Website and see all of the great resources we have available for shoppers. Be sure to check out the following pages:
1. Meet our Mystery Shopping Team
If you’ve completed a mystery shop for Pinnacle already, then you’ll have had contact with one or more of our team members by now. Get to know us better on our “Meet the Team” page where you can read about our experts in the mystery shopping industry. Find out how they became interested in customer service and mystery shopping.
Whether you’re looking for tips on how to get chosen for an assignment or how to take your mystery shopping career to the next level, our blog is the place to go for the best information. We’ll be updating the blog regularly with new articles and information for Mystery Shoppers. We value your opinion and want to hear what you have to say, so feel free to comment on any of our blog articles with your own experiences!
3. Mystery Shopper Shopper Basics
Navigating our Job Board is quick and easy, but if you’re new to Pinnacle, you may want to check out our page called “The Basics” and find out how to navigate through the job board. Once you’ve applied for shops, you’ll want to be able to navigate your Shop Log. You can find step-by-step instructions on navigating your Shop Log right here on our website. We will be adding more, helpful instructions and videos on various topics to this page in the very near future.
Find out the answer to any of your lingering questions on our FAQs tab. We have over 40 of our most frequently asked questions answered on this page, including:
- What is Pinnacle Financial Strategies looking for in Mystery Shoppers?
- What is Proof of Visit (POV)?
- What is a Shopper Rating/Grade and how is it determined?
- When will I receive payment and how will I be paid?
- Is Pinnacle Financial Strategies affiliated with the MSPA?
If you have any other questions about mystery shopping with Pinnacle, you can fill out the “Contact Us” form on our new homepage.
Please leave us a comment and tell us what you think of our new site or let us know if you have any special requests for upcoming blog topics. We would love to hear from you!