Getting Noticed by the Schedulers

Shoppers quickly learn that finding and applying for a shop doesn’t always result in being assigned a shop. The reason for this is that many shops receive multiple shopper applications. Some shops can get over fifteen!   The question then is; what makes a shopper stand out to be selected? And the answer is that…

How to Write Good Comments

The comments portion of any survey gets all of us at Pinnacle and our clients very excited. Here is the area of a mystery shop that really allows others to get a feel for the shop. Good comments take readers into the event itself, as though they were sitting next to the mystery shopper as…