The mystery in mystery shopper refers to the work that they do; evaluating service, cleanliness, timeliness and more under the radar. Mystery shoppers, in the main, are hidden in plain sight. This gives them the illusion of being as mysterious as the work they do. In actuality neither is mysterious; after all, the work is…
For this blog entry, we’ll be channeling Edgar Allan Poe. Oh yes, it’s about to get spooky… Hold on to your witches’ hats, as we discuss the things that make even our fearsome schedulers and excellent editors quake in their collective boots. What are some of the monstrous foes they’ve had to tackle before? The…
Shoppers quickly learn that finding and applying for a shop doesn’t always result in being assigned a shop. The reason for this is that many shops receive multiple shopper applications. Some shops can get over fifteen! The question then is; what makes a shopper stand out to be selected? And the answer is that…
The comments portion of any survey gets all of us at Pinnacle and our clients very excited. Here is the area of a mystery shop that really allows others to get a feel for the shop. Good comments take readers into the event itself, as though they were sitting next to the mystery shopper as…
Welcome to our all-new Website exclusively for Mystery Shoppers. If you haven’t signed up to become a shopper yet, you can create your shopper profile here. We’re excited for you to take a tour of our new Website and see all of the great resources we have available for shoppers. Be sure to check out…
Competing with the internet is becoming ever more difficult for so-called “brick and mortar” branches. This counts for banks as well as retail stores. How can a branch contend with the convenience of online banking from anywhere and at anytime, for example? The answer: with people!
Whether you’re a veteran mystery shopper or a newbie, keeping track of multiple shops each month can be challenging. These 5 quick tips are designed to keep you on time, organized and efficient for each assignment. Remember, preparing for each assignment means you’re preparing for success.
Boost your mystery shopping success in 2015 with these 10 tips to become a better mystery shopper.
To apply for shops, please visit the Pinnacle Mystery Shopping portal where you can log in if you have a profile. Once you are logged in, click on the Job Board icon at the top of the screen.
