Daily Archives: June 23, 2015

Built Like a House

Competing with the internet is becoming ever more difficult for so-called “brick and mortar” branches. This counts for banks as well as retail stores. How can a branch contend with the convenience of online banking from anywhere and at anytime, for example? The answer: with people!

Top 5 Tips to Keep Track of Your Mystery Shops

Whether you’re a veteran mystery shopper or a newbie, keeping track of multiple shops each month can be challenging. These 5 quick tips are designed to keep you on time, organized and efficient for each assignment. Remember, preparing for each assignment means you’re preparing for success.